• We are not responsible for any lost items, but in such an event where an item is lost, please reach out to us and we will accommodate you on how to contact USPS if needed.

• When placing orders, please double check that all information is 100% correct!

• All orders are shipped by USPS. 

• Orders take up to a week for processing and 3-5 days for shipping. We usually ship out on Saturdays! 💗 



• If an item comes damaged or not as described, please contact info@urbanblkgirl.com with proof (Images, tracking number, etc) and we will help you! In any other event, all sales are final. 

• Please read all descriptions of products to be 100% sure of what you will be receiving.